CaseHUB for Fraud brings the full spectrum of fraud and loss investigations into one intelligent, auditable case-management platform, covering both payment and non-payment fraud in a single workspace.
It empowers fraud and risk investigators to focus on identifying, assessing, and mitigating operational and compliance risks. With built-in transparency, strong controls, and comprehensive risk management, CaseHUB for Fraud delivers the clarity and confidence teams need to act quickly and effectively.
CaseHUB for Fraud accelerates payment-fraud investigations across ATM, ACH, Zelle, wire transfers, check, credit, and debit card transactions. It streamlines compliance-related fraud cases and enables financial institutions to stay ahead of evolving threats while protecting customers and reducing losses.
Features
Proactive fraud response with auto case creation based on alerts
Merchant intelligence data and enriched transaction data to strengthen transaction scoring and prevent fraud
Link analysis to discover trends across linked cases
SAR filing capabilities across various fraud types to simplify compliance
Automation and agentic decisioning accelerate investigations, boost analyst productivity, and drive measurable reductions in operating costs and fraud losses.
Safeguard Customer Interest
Advanced reporting and link analysis help financial institutions identify emerging fraud patterns earlier, adapt faster, and safeguard customer interests more effectively.
Strengthened Compliance and Auditability
It ensures adherence to configured compliance standards to meet regulatory scrutiny across all fraud investigations. Users can quickly review QA/QC team output and measure investigative efficiency.
AI-driven Visual Detection Specifically for Check Fraud
Advanced image-forensics AI analyzes signatures, amounts, and alterations to accurately detect check fraud, reduce false positives, and increase confidence in alerts.
CaseHUB for Fraud gives financial institutions a unified and intelligent platform to manage all forms of non-payment fraud, physical security incidents, and loss-mitigation cases.
Leading banks and credit unions rely on CaseHUB for Fraud to centralize investigations across branch thefts, ATM skimming, cash-handling losses, employee misconduct, internal fraud schemes, security breaches, and other operational incidents that fall outside the traditional payment-fraud ecosystem.
Features
Breaks down silos between physical security, loss prevention, fraud operations, and risk teams
Captures and organizes evidence from surveillance, access-control systems, incident logs, and field reports in one place
Ensures consistent documentation to support internal audits and regulatory reviews
Benefits
Reduce Investigation Time
Automated workflows, configurable tasks, and integrated reporting accelerate case resolution. With a centralized interface for every case type, investigators no longer lose time navigating disconnected systems.
Audit and Compliance Ready
Our platform ensures maintenance of consistent documentation for internal audits and regulatory reviews, helping protect financial institutions from regulatory penalties and reputational risk.
Proactive Risk Mitigation
CaseHUB for Fraud links cases and identifies fraud patterns across related investigations for early intervention to prevent abuse and mitigate first-party fraud.
Conclusion
As fraud grows more sophisticated, your defenses must evolve even faster. CaseHUB for Fraud unifies every alert, case, and data point into one platform, giving investigators the clarity and speed they need to uncover risks sooner and deliver stronger, more decisive outcomes.