Governed automation delivers faster, more consistent case resolution, compliance confidence, and a complete audit trail
NEW YORK – July 8, 2026 — Quinte Financial Technologies (Quinte), a leading enterprise case management provider for banks, credit unions, CUSOs, and fintechs, today announced that Stillman Bank has selected Quinte’s flagship solution, CaseHUB, to strengthen and modernize its Reg E dispute operations. It manages high-risk operational cases, such as fraud, disputes, and complaints, in a single, policy-controlled system, applying automation to dispute workflows so bank staff can resolve cases faster with every action logged and available for review.
Serving Northern Illinois for more than 140 years, Stillman Bank is known for its personalized financial services for individuals, businesses, and wealth management clients, as well as its strong commitment to local communities and tailored customer support.
As part of its ongoing focus on innovation and customer experience, Stillman Bank selected CaseHUB to modernize its dispute management processes. CaseHUB enables the bank to improve case visibility and tracking, optimize workflows through automation, gain centralized access to transaction history and documentation, enhance reporting capabilities, and deliver automated notifications and reminders that create a more seamless and consistent customer experience.
“Using the CaseHUB platform, Stillman Bank will gain a more structured and efficient approach to dispute management, helping us improve our overall operational consistency while supporting a stronger customer experience,” said Phyllis Oldenburg, Executive Vice President, Stillman Bank.
CaseHUB will provide Stillman Bank with an integrated, workflow-enabled solution designed to enhance Reg E dispute operations. The platform enables end-to-end case tracking, reduces manual intervention, and improves data accuracy while providing robust reporting capabilities. By consolidating dispute management into a single system, CaseHUB empowers bank staff with greater transparency and efficiency, while supporting faster resolution times and improved customer communication.
”We are excited to be working with Stillman Bank,” said Sriram Natarajan, President, Quinte. “Through this implementation of CaseHUB, Stillman Bank will be better positioned to strengthen operational workflows, enhance compliance processes, and continue delivering the high level of personalized service its customers expect.”
About Quinte Financial Technologies
Quinte is a leading enterprise case management provider for banks, credit unions, CUSOs, and fintechs. Through its CaseHUB platform, financial institutions manage regulated and compliance-sensitive case activity within a single, policy-controlled system that replaces fragmented tools and manual processes. By embedding regulatory timelines, compliance controls, and workflow automation directly into operational execution, Quinte helps financial institutions strengthen oversight, reduce operational risk, and scale high-accountability work. At Quinte, AI and automation are applied with intention; the right capability, matched to the right workflow, never for its own sake. By anchoring these tools in a governed, auditable framework, we empower institutions to embrace innovation without ceding control. Quinte provides ServiceDESK, an operational extension that combines domain expertise, policy alignment, and structured workflows to support consistent execution and governance across critical business processes.
Learn more at QuinteFT.com or follow us on LinkedIn.
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Quinte Financial Technologies
Emmie Aggarwal
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